Frequently Asked Questions (FAQs)

Information for New Patients

We participate in a wide range of insurance plans. When scheduling an appointment or seeking treatment, check with the office to confirm acceptance of your insurance for the services you require. It is also a good idea to make certain your insurance provider will cover the services you are seeking and to understand your benefits and potential co-pays. All patient cost shares and charges for noncovered benefits are due at the time of service. Please note that your insurance company may not pay for all your services. For example, you may be required to pay out-of-pocket expenses (such as deductibles, co-payments, and co-insurance) or you may be required to seek services (such as lab and radiology services) at specific locations or providers.
All of our physicians accept Medicare and Medicaid but are not contracted with all Medicare Advantage Plans. When you make an appointment, please confirm that we participate in your Medical Advantage Plan.
To ensure proper billing and prompt payment, when you make an appointment, please be sure to provide complete information about all your insurance plans, including Medicare and Medicaid. It is also recommended to bring your insurance identification with you for your first appointment. It’s also a good idea to confirm if there are any special instructions to be followed before your appointment.
Insurance companies and insurance plans can have different requirements. Your plan may or may not require a precertification or prior authorization. If a Cooper and Inspira cardiogist has ordered a test for you, our office will contact your insurance company to determine if it is covered and to obtain preapproval.

Yes, you will have a primary cardiologist who will work closely with a physician’s assistant. Our physicians collaborate as a team and, depending on your diagnosis, other cardiologists who have a specific specialty area may also provide care.

This will depend on your insurance company and the type of plan you have. If your plan requires a referral for specialist visits, then you will need to obtain this referral through your primary care physician before your visit. We will work with you to help ensure you follow your  insurance plan’s requirements.

Heart Disease and Prevention

Your heart health will be determined by a combination of two important factors:

  1. What you can’t control — your genetic makeup, inherited from your parents, including medical conditions that can contribute to heart disease, such as diabetes. You may inherit an undesirable predisposition, such as a tendency to have high cholesterol levels.
  2. What you can control — factors that are known to contribute to heart disease, such as smoking, poor diet, and lack of exercise.

Any family history of heart disease may increase your likelihood of having heart disease. If you have a significant genetic predisposition, we’ll pay close attention to key indicators, such as blood pressure and cholesterol levels.

The coronary arteries provide your heart with its blood supply and its oxygen. Coronary artery disease is caused by a buildup of plaque — fats — that can create a narrowing of the coronary artery. When this narrowing occurs, the arteries don’t carry enough oxygen to the heart for it to function.

Coronary artery disease progresses with age. One key factor is a genetic predisposition, so if there is coronary artery disease in your family, you’re at higher risk for having coronary disease. Many other factors can increase the risk of coronary artery disease, including uncontrolled high blood pressure, diabetes, and high cholesterol levels. There are also factors that are under your control, such as smoking, excessive weight, and poor eating habits.

The most common symptom of coronary artery disease is pain or discomfort in the chest, most commonly when you are active. The chest pain and discomfort are called angina.

If a patient has stable coronary artery disease, our goal is to prevent progression of the disease. We do this in a couple of ways. We will prescribe medication to control blood pressure and other medication, such as aspirin, to prevent blood clots. It is also important to make sure that cholesterol is well managed, and we encourage patients to avoid unhealthy habits, like smoking.

Acute coronary disease often results in a heart attack, which is an emergency and needs to be treated in the hospital. When the coronary artery is blocked, it usually must be opened with a cardiac procedure, which may include placement of a stent. These procedures are usually performed at a hospital. Learn more about heart attacks and their treatment.

Heart failure is a condition that occurs when the heart is unable to pump enough blood to meet the needs of the body. More information on heart failure can be found here.

The heart controls its contractions — the source of its pumping function — through a complex electrical system. A steady rhythm ensures optimal pumping of the blood through the body’s circulatory system. Arrhythmia means abnormal heart rhythm, and atrial fibrillation (A-Fib) is the most common type of arrhythmia in adults, affecting more than five million people in the U.S.

Some people may not be aware of their A-Fib, but others may experience significant symptoms. Even if it doesn’t cause symptoms, A-Fib can increase the risk of stroke, heart failure, or other serious problems. Left uncontrolled, it can weaken the heart and lead to heart failure because the heart is unable to circulate enough blood to meet the body’s needs.

Our goal is to get you back to living your normal, active life. We treat each case of A-Fib based on your individual requirements. A treatment plan may include the following:

  • Medication: Drugs can help control your heart rate and lower your risk of blood clots. Medications such as beta blockers, anti-arrhythmic medicines, and calcium channel blockers are used to manage irregular heartbeat.
  • Cardioversion: This nonsurgical, temporary procedure converts a rapid heartbeat to a normal rhythm by using electrical current or medication.
  • Ablation: This procedure may be recommended when medication and cardioversion aren’t effective. Ablation is a minimally invasive procedure that involves the use of a catheter to create scar tissue inside the heart, stopping your irregular heartbeat. This procedure requires only a small bandage at the entry site to heal.
  • WATCHMAN™: This minimally invasive procedure can permanently reduce the risk of stroke by closing off the left atrial appendage, the most common site where harmful blood clots form in patients with A-Fib.
  • Surgery: If you do not respond to medical therapy or ablation, you may be a candidate for surgery. This will require close consultation with your Cooper and Inspira cardiologist. 

To improve your heart health — and maintain a healthy heart — pay attention to what your body tells you, and adopt healthy lifestyle habits, such as:

  • Staying physically active and exercising regularly
  • Eating a healthy diet that is low in saturated fat, trans fat, and salt
  • Maintaining a healthy weight
  • Lowering and controlling your blood pressure
  • Avoiding smoking and exposure to second-hand smoke
  • Drinking only in moderation
  • Monitoring and controlling your blood sugar if you have diabetes
  • Lowering and controlling your cholesterol level

Your Partner in Heart Health

In 2018, two of New Jersey’s largest, most innovative health systems — Cooper University Health Care and Inspira Health — brought their cardiology practices together as Cardiac Partners. This combination made us the largest, most comprehensive cardiac program in South Jersey. In 2022 we changed our name to Cooper and Inspira Cardiac Care, with the same unwavering commitment to your heart health.

Cooper and Inspira offer the broadest range of cardiac expertise in the region. Our expert cardiologists and health care professionals work as an integrated team to provide complete cardiac care: prevention, diagnosis, and surgical and nonsurgical procedures using advanced techniques supported by research, as well as cardiac rehabilitation.

We have a total of 39 cardiologists, including specialists in cardio-oncology, women’s heart health, interventional cardiology, electrophysiology, structural cardiology, and cardiac surgery. In addition, we have more than 120 staff members, including physician’s assistants, nurses, and other professionals. You’ll find a listing of our physicians here.

You can select a Cardiac Partners doctor by name, location nearest to you, specialty area, gender, or language. You’ll find a complete listing of our physicians here.

We offer a comprehensive cardiac rehabilitation program, overseen by a team of cardiovascular specialists who work with you and your primary physician to develop a safe and personalized plan to help you recover after a cardiac-related event.

Each patient has different needs, but most rehabilitation plans include:

  • Exercise: Our cardiovascular specialists supervise and monitor a plan to improve overall wellness.
  • Nutrition Counseling: Registered dietitians provide guidance to help you maintain a heart-healthy diet.
  • Education/Support: Your dedicated team will provide continuous education and support to help you through your recovery and beyond.
  • Occupational therapy: Our occupational therapists will help you regain strength so you can confidently resume your normal daily activities.

Learn more about our cardiac rehabilitation service.

With 17 convenient locations across South Jersey, your Cooper and Inspira Cardiac Care physician and support team is always nearby and ready to help diagnose, treat, and manage your heart health. Our locations include four hospitals and cardiac rehabilitation centers. You’ll find a listing of our locations here. Click on a location to find the address, phone number, a map, and office hours. You can also access directions to the nearest location.

How do I make an appointment?
There are three ways to make an appointment:

  • Call (833) 754-3278.
  • Find a convenient office location and call the office number provided.
  • Find the closest office on the locations page and schedule an appointment online.
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